Interface closely with sales, product, and marketing teams to share client feedback, resolve escalations, deliver outstanding client experiences, and have an impact on the evolution of Hubstaff as a product.

Conduct onboarding, training, and review calls with customers through multiple stages of the customer journey.Discern opportunities for revenue growth and close cross-sell and upsell opportunities (independently or in partnership with Sales), and act upon possible problems before they turn into complaints.Grow net dollar retention rate for a portfolio of customers assigned to you.Work closely with customers to ensure they are satisfied with Hubstaff from implementation and initial value to renewals and expansions (promoting retention and loyalty amongst the customer base). The people at Hubstaff are very welcoming Everything in the organization is well organized Its a transparent company, they care about their employee Cons So far everything has been great Continue reading Be the first to find this review helpful Helpful Share Join the Hubstaff team See Our Latest Jobs 5.Here are more details on the Customer Success Manager job at Hubstaff: What You'll Do: Right now, they're hiring for a Customer Success Manager position. Hubstaff is a workforce management platform that offers proof of work, time tracking, and payroll management, along with a remote talent finder and project management software. If you're looking for a great company that hires people worldwide for work-from-home jobs, check out Hubstaff.

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