Then, under the 'Privacy' tab, either set the 'History' drop down option to 'Use custom settings for history' tick 'Accept Third Party Cookies'. Then, under 'Cookies' click 'Manage exceptions.' and allow, then click 'Done'.Ĭlick the Menu button at the top right and click 'Options'. Click 'Show Advanced Settings' at the bottom of the page, then click 'Content Settings.' under 'Privacy'. Follow the steps below to resolve this issue:Ĭlick 'Customise' (three black lines on the top right of the screen), and then 'Settings'. Sometimes there is a conflict with your browser's security settings and the plugin. In Chrome and Firefox the plugin appears in the upper right corner of your browser, while for Safari and Edge users, the Mendeley plugin shows up in the bookmarks or favorites bar.Įxample of Chrome Plugin Browser Security Conflicts

To install the plugin from the Mendeley app click Tools > Install Web Importer.ĭepending on which browser you use the importer will be in a different location but regardless of the browser it will function the same.

Mendeley also provides a Web Importer tool which allows you to import citations, and sometimes the full text article, directly from your browser in to your library.

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